Blackstone Collision Center

Avoid this place. I took my vehicle here and they damaged it during their care. Instead of taking responsibility or even listening to my concerns, they denied everything. The manager, Keith Yelton, was extremely rude and unprofessional—he lacked basic customer service skills and only escalated the situation with his attitude. His behavior completely undermines the credibility of the shop. I would strongly advise others to take their business elsewhere.

I would give the 0 stars. Be careful trusting them with your car. We took our track because Toyota had a recall to fix the paint. They told us 10 days it took over 3 weeks and we got our car back damaged with a dent. We have pictures showing our car has no damage before leaving it with them but still not only they will not take responsibility but the manager Keith Yalton was extremely rude to me and my husband and kept asking us to leave treating us like liers. We are filing a complaint with the BAR and warning Toyota not to send the cars there. Be aware.

Went there for a paint warranty and was there for a total 5 weeks after going back n forth. Parts was missing, color didn't match, window tint was scratch, and the replace my factory windshield for after market. Not happy at all.

TLDR: Excellent and quick service with a work product that exceeded expectations. I was romping through the desert when a bush gifted me some Arizona pinstripes out of nowhere. I use my truck for truck things, so I was never really concerned with the scratches, but they were aggravating to see on my beautiful truck. I recently had some downtime, so I took my vehicle in for an estimate. First, Blackstone Collision Center is located on the corner of Blackstone and Bullard in Fresno; it is pretty recessed from the corner and difficult to see from the street. If you drive to the rear of the Toyota dealership, you'll see the building. I entered their lobby and was immediately greeted by B…

I got into a car accident a week ago. Such a inconvenience for me. Blackstone Collision Center made me feel a lot better! Super smooth and easy process. Brendon and Raj helped me out! Got my Truck back super quick and throughout the process Brendon kept me updated on when my parts were landing, when they landed, when they started working on my Truck and when they finished my Truck! Great communication! Just got my Truck back and it looks like it never happened! Flawless repair! Highly recommend this place and ask for Brendon! Super cool guy!