Appliance Service Plus

Do NOT trust this company! They came to fix my oven and charged me $250 and said once they got the part in, they’d return my call. It’s been almost 4 months. The oven company said they sent the part to them a while ago. I have called and texted their number many times and they have still not responded. So now I am not only out $250, but have gone 4 months without a working oven.

Used them for my warranty repair on my washing machine, their tech had to come out 4 different times and each time he broke my washing machine further. The guy sounded completely unsure of his work, the first thing he said was, "I've never worked on LG washing machines before". Why is this guy being sent out to work on my washing machine then? Every time he came out he took at least three smoke breaks, even though he was only here for an hour tops. He broke the LCD control panel on the front of the machine in the process of dismantling it. It then started making a grinding metal, screeching, and whining noise, this is a brand new washer. They reported to LG that everything was…

If I could leave zero stars I definitely would! This company came out to check my dryer on March 28th( Friday). Tech stated it needed a new belt and one would have to be ordered . He said it should be in by Tuesday the 1st. I spoke with them and they scheduled me for Friday the 4th for repair (said they had nothing sooner). I’m 2 weeks in with a broken dryer at this point. I called and text several times days before my appointment to confirm and never received a call back, text, nothing. I had to have another company come out and asked that they please bring a belt with them because that’s what this company said was the issue. Well they were wrong! It’s the motor and they didn’t bring this p…

I paid for a new curcuit board for my 8 year old GE dishwasher. When it was installed it did not work. Technician said he was removing the new one, replacing the old, and sending the new one back to supplier to get a replacement. I never got an appointment for the new installation, after technician left the part at his home. 5 days later the dishwasher started working with all of the original equipment. I asked for a refund on the circuit board and I was told that the technician did install a new one. That's a lie. He would not have been able to return a faulty new circuit board to the vendor and get a new one if he didn't have one and it was installed in my dishwasher. Hon…

Tech was awesome! He was familiar with my LG stove, and even though he couldn't replicate the issue, he knew what may have fixed it. The oven functions would indicate they were working, but shut down within seconds. The controls worked well when the tech tried. He asked if thrre had been any power glitches, and I told him not before the oven controls stopped working, but we had a 15 minute outage after the repair appointment was set up. Tech thought the power failure triggered a stuck relay to close.